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I inspire you and I organize your day in the town, tell me what you want to do and I will arrange everything. I celebrate today the victory of my favourite baseball team the New York Yankees
Roland - Concierge in a 5 star hotel in the city of New York
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The customer is our reason for being here.... Is our responsibility to make each of them feel at home and enjoy their stay in order to make them return soon and stay with us again ...
Veronica - Chief of a hotel lobby in London. Prepared to deal with the thousands of visitors that will come to the 2012 Olympic Games
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A smile is worth a thousand words ... the best way to feel good is to make others happy ... Nice to meet you.
Lisa - Waitress in a hotel complex with International recognition
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