Cunard Introduces Interim Cancellation Policy

13/03/2020 08:07

VALENCIA, Calif., March 13, 2020 /PRNewswire/ -- Cunard today has implemented an interim policy for all guests with bookings departing through July 31, 2020, providing ultimate flexibility. However, as the situation evolves, guests should refer to Cunard's website for the latest travel advice and policies.

Onboard Credit for guests travelling with Cunard before the end of August 2020
Guests travelling before the end of August this year who choose to keep their booking as currently scheduled will have additional onboard credit applied to their booking (bookings made prior to March 11, 2020). The amount of credit is shown below, applicable per stateroom:

$150 per stateroom for 1- to 3-night voyages
$300 per stateroom for 4- to 7-night voyages
$600 per stateroom for 8- to 14-night voyages
$900 per stateroom for 15-night or longer voyages

Future Cruise Credit for cancelled bookings
All guests with existing and new bookings on cruises departing prior to July 31, 2020 may now cancel up to 48 hours prior to departure.

Cancelled bookings will receive a Future Cruise Credit equivalent to the cancellation fees and refunds will be given on any remaining funds paid.
The Future Cruise Credit may be applied to any voyages sailing by end of March 2022 (bookings to be made before December 31, 2021).
The Future Cruise Credit is non-refundable but may be used on multiple sailings.

Guests who cancelled bookings between February 1, 2020 and March 5, 2020 for sailings before the end of July 2020, but who did not opt to convert their cancellation charge into a Future Cruise Credit, will have this automatically credited to their account which will be applicable to voyages sailing before the end of March 2022.

Full details on Cunard's interim cancellation policy can be found on Cunard.com. For guests interested in further information, please call Cunard at 1-800-728-6273.

Cunard
Cunard is the operator of luxury cruise ships Queen Mary 2^®, Queen Victoria^® and Queen Elizabeth^®. Renowned for impeccable White Star Service, gourmet dining and world-class entertainment, all three Queens offer luxury accommodations in Britannia, Britannia Club, Princess Grill Suite and Queens Grill Suite staterooms. Cunard is the only line to offer regularly scheduled Transatlantic service between New York and London, and it continues to celebrate the freedom of travel on exciting World Voyage and Grand Voyage itineraries that visit Europe, North America, South America, Africa, Asia and Australia.

Awarded '#1 Mega-Ship Ocean Cruise Line' by Travel + Leisure's 2018, 2017 and 2016 World's Best Awards and 'Best Service,' 'Best Onboard Enrichment' and 'Best World Cruise' by Porthole Cruise Magazine's 2018 Readers Choice Awards, Cunard is a proud member of World's Leading Cruise Lines, a part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), the largest cruise vacation company in the world. Together Cunard, Carnival Cruise Line, Holland America Line, Princess Cruises, Seabourn, AIDA Cruises, Costa Cruises, P&O Cruises (Australia) and P&O Cruises (UK) operate 102 ships visiting over 700 ports around the world and totaling 226,000 lower berths.

Social Media
Facebook: www.facebook.com/cunard
Twitter: www.twitter.com/cunardline
YouTube: www.youtube.com/wearecunard
Instagram: www.instagram.com/cunardline

Media Assets
Cunard photography is available online at https://cunard.assetbank-server.com/
Email: press@cunard.com
Password: Cunard1

For additional information about Cunard, contact:
Jackie Chase, Cunard, 661-753-1035, jchase@cunard.com
Maria Andriano, MGA Media Group, 212-251-1015, maria@mgamediagroup.com

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