Metropolitan Shuttle's® New App Improves Business Technology and Customer Experience

SILVER SPRING, Md., Sept. 12, 2017 /PRNewswire-iReach/ -- The recent launch of Metropolitan Shuttle's® new app, MetroTrac®, has resulted in significant improvements for charter bus passengers. According to the business' representatives, the app's release reflects Metropolitan Shuttle®'s internal efforts to improve their technological systems and create a smoother, more pleasant experience for customers and company partners.

Metropolitan Shuttle® is a bus rental and chartering service. It serves patrons across the U.S. and  Canada. The company offers buses with the capacity for 12 to 57 passengers, serving a wide variety of groups, such as event planners, corporate travelers and schools. It works with the aid of a system of vendors who supply group travel. Their overall goal is, "Safe, cost-effective and reliable transportation."

According to Glenn Orloff, CEO, of Metropolitan Shuttle®, the technology of the MetroTrac® app is entirely new in the charter transportation industry. It is a significant step forward in the industry, allowing the passengers and the business to communicate more directly with operators and drivers, who can also utilize the technology for GPS and internal monitoring. Real-time updates in the app provide essential information to drivers, passengers, and Metropolitan Shuttle®. Incidentally, it also effectively eliminates the company's need for paper files, thus helping it achieve a more environmentally-friendly status.

"We're aiming to be the most technologically advanced, paper-free charter bus reservation service in America," said Orloff. "We want to make working with us easy, throughout the entire process. From finding us on Google, or any other online platform, to seeking a quote via our easy-to-access online request form, to receiving a quote, or contract from our CRM, to signing the contract and paying for services, and far beyond, clients don't need a single piece of paper, pen, or printer. In fact, all of this they can have with just a smart phone and nothing else, if they so choose."

Rather than paper, Metropolitan Shuttle® uses Docusign—an online platform for secure, electronic documents and contracts that require signatures. The company also uses PayTrace for payment transactions; this system allows businesses to accept and track financial transactions. Vendors, drivers, and passengers can use  MetroTrac® for everything else; they can access their trip details, contract information, monitor the driver's status and information, and more. "Overall," concluded Orloff, "this creates a better, more advanced system of business."

The MetroTrac® app is now available in the iTunes App Store and Android. For more information on the app, or on Metropolitan Shuttle®'s services, visit https://www.metropolitanshuttle.com.

About: Metropolitan Shuttle® is a transportation reservation service specializing in bus rental and charter services. The company is based in Maryland and works with vendors throughout the United States, as well as in Canada. They serve clients in all major metropolitan areas. In 2007, the company was one of seven in the nation to be awarded a federal GSA contract. They have served FEMA, the FBI, the VA hospital Assoc., and many more. Their goal is to, "strive to make your ground transportation services comfortable, reliable and worry-free on every level." For more information on Metropolitan Shuttle®, visit https://www.metropolitanshuttle.com/about-us/.

Media Contact: Glenn Orloff, Metropolitan Shuttle®, 301-933-7000, glenn@metropolitanshuttle.com

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SOURCE Metropolitan Shuttle